Privacy Policy
This Privacy Policy explains how Appleaster (“Company”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you use the Appleaster platform and services. By using Appleaster, you agree to the collection, use, and sharing of your personal information as described in this Privacy Policy.
1. Information We Collect
We may collect personal information from you when you use Appleaster, including but not limited to:
- Information you provide – Your name, email address, phone number, and payment details when you create an account or make a booking.
- Booking details – The hotels you book, check-in/check-out dates, and special requests.
- Usage data – Information about how you interact with Appleaster, such as pages visited, preferences, and settings.
- Automatically collected data – Your IP address, device information, browser type, and location data (if enabled).
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process bookings – Confirm reservations, process payments, and send booking details.
- To provide customer support – Assist with inquiries, cancellations, or modifications.
- To personalize your experience – Recommend hotels and travel deals based on your preferences.
- To improve Appleaster – Analyze user behavior to enhance platform performance and services.
- To comply with legal requirements – Respond to regulatory requests or enforce our Terms of Use.
3. Sharing Your Information
We may share your personal information in the following situations:
- With hotel partners – To confirm reservations and process bookings.
- With third-party service providers – Payment processors, customer support providers, and analytics services.
- To comply with legal obligations – If required by law or regulatory authorities.
- To protect rights and security – If necessary to prevent fraud or protect Appleaster and its users.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no internet or electronic storage system is 100% secure.
5. Your Choices and Rights
- You can access, update, or delete your personal information by logging into your Appleaster account or contacting us.
- You can opt out of marketing communications at any time.
- Some data collection is necessary for platform functionality (e.g., booking processing). If you restrict certain data, some services may not be available.
6. Changes to the Privacy Policy
We may update this Privacy Policy at any time. Changes will be reflected in the “Last Updated” section at the top. Continued use of Appleaster after changes means you accept the new Privacy Policy.
7. Governing Law
This Privacy Policy is governed by the laws of Vietnam.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].